Ecommerce in 2026: Build Consumer Trust Through Clarity and Convenience


Ecommerce in 2026: The Search for Clarity and Convenience is a new report from Whistl that provides brands and retailers with an essential view of what’s shaping the online shopping experience. From delivery frustrations to AI shopping and trust in brands, we surveyed 1,000 UK online shoppers to uncover what motivates them to browse, buy and