Hikrobot’s smart systems slash e-commerce bottlenecks


Hikrobot’s intelligent robots and warehouse systems are helping retailers handle demand surges like Black Friday with greater speed, accuracy, and efficiency while reducing manual effort.

Fixing delays in fast-growing e-commerce

As online orders rise, traditional logistics systems are struggling to keep up, especially during peak periods. Hikrobot has developed smart e-commerce solutions that automate key warehouse operations to support rapid deliveries. 

Hikrobot uses robots, AI and IoT to improve goods handling, storage, and order processing in warehouses.Hikrobot uses robots, AI and IoT to improve goods handling, storage, and order processing in warehouses.

Its Autonomous Mobile Robots (AMRs) help businesses speed up picking, overcome labour shortages, track inventory in real time, and scale quickly according to demand.

Hikrobot offers Goods-to-Person picking, automated order consolidation, and dynamic rack placement, ensuring fast and accurate fulfilment while reducing unnecessary worker movement.

Smart robots and systems for warehouses

Hikrobot’s solution combines robots, AI and the Internet of Things to improve goods handling, storage and order processing. Robots work with intelligent software like RCS and iWMS to boost automation across logistics hubs.

Key technologies include:

  • LMR (Latent Mobile Robot): Slides under racks to lift and transport cargo in tight spaces

Features: Up to 1500 kg payload, enhanced safety, flexible navigation

  • FMR (Forklift Mobile Robot): Handles pallets and bins using laser SLAM navigation

Efficient, safe, and adaptable to different warehouse needs

  • CTU (Carton Transfer Unit): Automates carton picking, improves storage, and enhances accuracy

The iWMS1000 smart warehouse system connects all AMRs, offering real-time inventory tracking, intelligent routing, and data insights.

Proven benefits for retailers

Global fashion retailer Superdry has adopted Hikrobot’s solution in its warehouses to manage fulfilment and returns more efficiently.

After installing 66 robots across two facilities, Superdry achieved:

  • 3× faster return processing – from 100 to 300–350 units per hour
  • 2× picking efficiency – from 90 to 180 units per hour
  • 99.9 per cent accuracy in operations
  • 99 per cent of returns are dispatched within 24 hours

These results show how smart automation improves productivity while ensuring a smooth shopping experience for customers.