KeyCare Expands Its Virtual Care Network
KeyCare has secured $27.4 million in new funding. The raise pushes its total capital to more than $55 million. The company builds virtual care directly on Epic Systems. This approach helps health systems increase access to coordinated care. It keeps visits connected to hospital workflows. It also removes friction for patients.
The round was led by HealthX Ventures. Investors 8VC, LRVHealth, BOLD Capital Partners and Ikigai Venture Partners joined the round. Strategic partners also joined. They include WellSpan Health, Allina Health, University of Chicago Ventures, Edge Ventures and Exact Sciences.
Interest continues to grow. Health systems need faster ways to deliver care. They also need capacity support. KeyCare aims to solve these problems with an AI-enabled clinical workforce.
Demand Rises For Connected Virtual Care
Health leaders say demand for round-the-clock care continues to climb. Patients expect fast access. They expect simple interactions. They expect continuity. KeyCare positions itself as a partner that can deliver all three.
UChicago Medicine uses KeyCare for 24/7 urgent care access. Its venture arm notes strong patient response. Patients gain faster appointments. Providers gain better insight. Continuity improves because all data flows back into the Epic system.
KeyCare clinicians work on an optimised Epic instance. They deliver urgent, preventive and chronic care. They also deliver virtual-first primary care. The model keeps care connected to the patient’s home health system. Coordination improves because data, notes and follow-up tasks stay aligned.
The new funding will support broader scaling. KeyCare plans to expand its operational teams. It also plans to grow its clinical network. These steps will help meet rising demand from health system partners.
AI Becomes Central To The Virtual Care Model
KeyCare will deepen its investment in AI. The company is building an AI-first workforce to support clinicians. This shift mirrors broader healthcare trends. Health systems seek safer and more coordinated ways to deploy AI. KeyCare aims to lead this shift.
Epic continues to expand its AI toolset. KeyCare will combine these tools with its own internal development. The result will be a scalable virtual care engine. The aim is to increase capacity without reducing quality.
Leaders say the goal is simple. AI should support providers. It should reduce strain. It should create more capacity. KeyCare believes its approach reflects a new generation of telehealth. Investors describe it as “Telehealth 2.0”.
Mark Bakken of HealthX Ventures highlighted this shift. He said integration now matters more than anything. Virtual care only works when it connects fully to real-world operations. KeyCare built its platform with this principle from day one.
Health Systems Seek Scalable Capacity Solutions
KeyCare scales its Epic-connected virtual care model with new AI-enabled funding. Source: Created by Ventureburn
Health systems continue to feel pressure. Capacity gaps make care slow. Infrastructure struggles to meet demand. Patients want digital access that feels seamless. Providers want tools that reduce administrative effort. KeyCare positions itself as a long-term solution.
CEO Sulabh Agarwal said the industry faces a defining moment. Patients seek digital access first. They only visit a clinic when needed. Health systems now need tools that reflect this behaviour. KeyCare’s approach stays aligned with that change.
Strategic partners say the results speak for themselves. Virtual care improves adherence. It improves triage. It increases access. It reduces strain on hospital operations. With deeper AI investment, KeyCare expects these results to improve further.
The company will also expand its clinical operations. It will scale provider coverage. It will build new patient pathways. It will invest in broader support teams. Each part of the plan aims to increase safe access to high-quality care.
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KeyCare Builds For A Connected Virtual Future
KeyCare plans to grow its core technology. It will strengthen integrations. It will refine clinical workflows. It will support a wider range of care types. The company says virtual care should not sit outside the system. It should stay connected. It should support the full care journey.
KeyCare integrates deeply with health system data. This gives patients a continuous record regardless of the virtual entry point. It also gives clinicians a full picture of the patient’s history. That improves decisions. It improves quality. It improves patient trust.
The company believes virtual care must feel simple. Patients should find it easy to engage. Providers should find it easy to document. Systems should remain coordinated. AI will help make each part of the process more efficient. KeyCare says the new capital will drive that mission.
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