E-commerce giant Coupang Inc. is facing a class-action lawsuit in the US following a data breach that exposed personal details of about 33.7 million customers […]
Ecommerce teams are under unprecedented pressure from C-Suites to implement AI into customer service to both cut costs and automate predictable customer interactions. As brands […]
Alysammy has officially rebranded as Kineteck, marking a pivotal moment in the company’s evolution. This transformation underscores a renewed dedication to delivering outstanding digital services […]